Frequently Asked Questions
Everything you need to know about our sustainable bamboo apparel.
What makes bamboo fabric better than traditional cotton?
Bamboo fabric is naturally moisture-wicking, hypoallergenic, and antibacterial. It requires significantly less water to grow than cotton and provides a silk-like softness that is gentle on sensitive skin.
How should I care for my bamboo garments?
To maintain the longevity of your items, we recommend washing them in cold water on a gentle cycle with mild detergent. Avoid bleach and tumble dry on low heat or air dry to prevent shrinkage.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Simply visit our returns portal to start your exchange or refund process.
Are your dyes eco-friendly?
Yes, we use Oeko-Tex Standard 100 certified non-toxic dyes to ensure that our clothing is safe for both your skin and the environment.
Do you offer international shipping?
Yes, BambooThread ships to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location.